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Terms and Conditions

Article 1 - Definitions

Article 2 - Identity of the entrepreneur

Article 3 - Applicability

Article 4 - The offer

Article 5 - The agreement

Article 6 - Right of withdrawal

Article 7 - Costs in case of revocation

Article 8 - Exclusion of right of withdrawal

Article 9 - The price

Article 10 - Conformity and Warranty

Article 11 - Delivery and execution

Article 12 - Payment

Article 13 - Complaints

Article 14 - Disputes

Article 15 - Additional or derogatory provisions

 Article 1 - Definitions

These terms and conditions include:

  1. Prayer period: The term within which the consumer can use his right of withdrawal;
  2. Consumer: the natural person who does not act in the exercise of occupation or business and a distance contract with the entrepreneur;
  3. Day: Calendar day
  1. Duration transaction: a distance agreement with respect to a range of products and / or services, whose delivery and / or purchase obligation has been spread over time;
  2. Sustainable data carrier: Any means that allows the consumer or entrepreneur to store information that is directed to him personally in a way that allows future consultation and unchanged reproduction of the stored information.
  3. Right of withdrawal: The possibility for the consumer to refrain from the distance agreement within the concealment period;
  4. Model Form: The Model Form for Revocation that provides the Entrepreneur who can complete a consumer when he wishes to use his right of withdrawal.
  5. Entrepreneur: The natural or legal person who offers products and / or services at a distance to consumers;
  6. Remote Agreement: An agreement whereby, within the framework of a system of distance selling of products and / or services, organized by the entrepreneur, exclusive use is made of one or more communication techniques on distance;
  7. Remote communication technology: means that can be used to conclude an agreement, without the consumer and entrepreneur being simultaneously in the same space.
  8. General Terms: The present Terms and Conditions of the Entrepreneur.

Article 2 - Identity of the entrepreneur

Uli Uli Jewelry

Cannenburgh 6

1187 DC Amstelveen

The Netherlands

Email address: uliulijewelry@hotmail.com

Phone: +31624364337

Chamber of Commerce: 62203606

VAT Identification Number: 

Article 3 - Applicability

  1. These terms and conditions apply to every offer of the entrepreneur and to any established agreement on distance and orders between the entrepreneur and the consumer.
  2. Before the remote agreement is concluded, the text of these terms and conditions will be made available to the consumer. If this is not reasonably possible, before the agreement is concluded on a remote basis, it is indicated that the terms and conditions of the entrepreneur will be shown and sent free of charge at the request of the consumer as soon as possible.
  3. If the remote agreement is concluded electronically, by way of derogation from the preceding paragraph and before the distance contract is concluded, the text of these terms and conditions may be made available to the consumer electronically in such a way that the Consumers can easily be stored on a durable data carrier. If this is reasonably impossible, before the distance contract is concluded, the terms of the general terms and conditions will be notified electronically and that they will be sent free of charge electronically or otherwise by the consumer.
  4. In the event that, in addition to these general terms and conditions, specific product or service terms apply, the second and third paragraphs apply mutatis mutandis and, in the case of contradictory terms and conditions, the consumer may always rely on the applicable provision which is for him most favourable.
  5. If one or more provisions in these Terms and Conditions are at any time wholly or partially void or destroyed, the agreement and these terms remain for the remainder and the relevant provision shall be replaced by mutual agreement without delay by a provision that approached the extent of the original as much as possible.
  6. Situations not regulated in these terms and conditions must be evaluated "to the mind" of these terms and conditions.
  7. Uncertainties about the explanation or content of one or more terms of our terms should be explained to the minds of these terms and conditions.

Article 4 - The offer

If an offer has a limited period of validity or is subject to conditions, this is explicitly stated in the offer.

o the amount of the distance communication fee if the cost of using remote communication technology is calculated on a different basis from the regular base rate for the communication medium used;

o Whether the agreement is archived after the creation, and if so, how it is consulted for the consumer;

o the way in which the consumer can check and, if desired, recover the information provided by him under the agreement before the conclusion of the agreement;

o any other languages ​​in which, in addition to the Dutch, the agreement can be concluded;

o the codes of conduct to which the entrepreneur has been subject and the manner in which the consumer can consult these codes of conduct by electronic means; and

Article 5 - The agreement

  1. Subject to the provisions of paragraph 4, the agreement shall be concluded at the time of acceptance by the consumer of the offer and compliance with the conditions attached thereto.
  2. If the consumer has accepted the offer by electronic means, the entrepreneur immediately confirms receipt of acceptance of the offer by electronic means. As long as the acceptance of this acceptance is not confirmed by the entrepreneur, the consumer can terminate the agreement.
  3. If the agreement is established electronically, the entrepreneur finds appropriate technical and organizational measures to ensure the electronic transmission of data and ensures a secure web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate safety measures.
  4. The entrepreneur can, within legal frameworks, inform whether the consumer is able to meet his payment obligations, as well as all the facts and factors that are relevant for the accountability of the remote agreement. If, on the basis of this investigation, the entrepreneur has good grounds for not entering into the agreement, he is entitled to refuse an order or application or to impose special conditions on the execution.
  5. The business owner shall provide the consumer with the product or service to the consumer the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:
  6. The visiting address of the establishment of the entrepreneur where the consumer is entitled to complaints;
  7. the conditions under which and the manner in which the consumer may use the right of withdrawal or a clear notification of the exclusion of the right of withdrawal;
  8. Warranty information and existing post-purchase service;
  9. The information contained in Article 4 (3) of these Terms, unless the entrepreneur has already provided this information to the consumer prior to the performance of the agreement;
  10. The requirements for termination of the agreement if the agreement has a duration of more than one year or indefinite duration.
  11. In the case of a long-term transaction, the provision in the previous paragraph applies only to the first delivery.
  12. Any agreement is entered into under the suspensive conditions of sufficient availability of the respective products.

Article 6 - Right of withdrawal

When delivering products:

  1. When purchasing products, the consumer has the opportunity to dissolve the agreement without giving reasons for 14 days. This term will expire on the day following receipt of the product by the consumer or a consumer appointed by the consumer and notified to the entrepreneur.
  2. During the bedtime, consumers will carefully handle the product and the packaging. He will only extract or use the product to the extent that it is necessary to assess whether he wishes to maintain the product. If he makes use of his right of withdrawal, he will return the product with all delivered accessories and - if reasonably possible - to the vendor in the original condition and packaging, in accordance with the reasonable and clear instructions provided by the vendor.
  3. When the consumer wishes to withdraw his right of withdrawal, he is obliged to inform the entrepreneur within 14 days of receipt of the product. Notifying the consumer by means of the model form. After the consumer has announced that he wishes to withdraw his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the goods delivered have been returned in time, for example by means of proof of shipment.
  4. If the customer has not disclosed the termination period referred to in paragraphs 2 and 3, to use his right of withdrawal or resignation. The product has not returned to the entrepreneur, the purchase is a fairy

On delivery of services:

  1. On delivery of services, the consumer has the opportunity to dissolve the agreement without giving reasons for at least 14 days, starting on the date of entering into the contract.
  2. In order to make use of his right of withdrawal, the consumer will focus on the reasonable and clear instructions provided by the entrepreneur for the offer and / or appearance at the time of delivery.

Article 7 - Costs in case of revocation

  1. If the consumer makes use of his right of withdrawal, the reimbursement costs will be at the highest.
  2. If the consumer has paid an amount, the entrepreneur will repay this amount as soon as possible, but no later than 14 days after withdrawal. However, the condition that the product has already been returned is subject to consultation by the web shop or closing proof of complete return.

Article 8 - Exclusion of right of withdrawal

  • The entrepreneur may exclude the consumer's right of withdrawal for products as defined in paragraphs 2 and 3. The exclusion of the right of withdrawal is only valid if the entrepreneur clearly states this in the offer, at least in time for the conclusion of the agreement.
  • Exclusion of the right of withdrawal is only possible for products:
  1. made by the entrepreneur in accordance with the specifications of the consumer;
  2. which are clearly personal in nature;
  3. which by their nature cannot be returned;
  4. who can spoil or age quickly;
  5. the price of which is subject to fluctuations in the financial market on which the entrepreneur has no influence;
  6. for newspapers and magazines;
  7. For audio and video recordings and computer software that the consumer has broken the seal.
  8. For hygienic products whose consumer has broken the seal.

Article 9 - The price

  • During the period of validity of the offer, the prices of the products and / or services offered will not be increased, except for price changes due to changes in VAT rates.
  • By way of derogation from the previous paragraph, the entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market and where the entrepreneur is not affected, with variable prices. This range of fluctuations and the fact that any prices quoted are target prices are stated in the offer.
  • Price increases within 3 months after the conclusion of the agreement are permitted only if they result from statutory regulations or provisions.
  • Price increases from 3 months after the conclusion of the agreement are only allowed if the entrepreneur has stated this and:
  1. these are due to statutory regulations or provisions; or
  2. The consumer has the power to terminate the agreement as of the date of the price increase.
  • Prices mentioned in the offer of products or services include VAT.
  • All prices are subject to press and error errors. No liability is accepted for the consequences of pressure and error errors. In case of errors and mistakes, the entrepreneur is not required to deliver the product according to the wrong price.

Article 10 - Conformity and Warranty

  • The entrepreneur ensures that the products and / or services comply with the agreement, the specifications specified, the reasonable requirements of validity and / or usability and the statutory provisions existing on the date of the conclusion of the agreement and / or government regulations. If agreed, the entrepreneur also ensures that the product is suitable for other than normal use.
  • A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer may apply to the entrepreneur under the agreement.
  • Any defects or defective products must be reported in writing within 4 weeks after delivery to the entrepreneur. Returns of the products must be done in the original packaging and in a state of the art.
  • The entrepreneur's warranty period corresponds to the factory warranty term. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, or for any advice regarding the use or application of the products.
  • The warranty does not apply if:
  1. The consumer has repaired and / or processed the products themselves or has been repaired and / or edited by third parties;
  2. The products delivered to abnormal conditions are exposed or otherwise treated with care or contrary to the instructions of the entrepreneur and / or to be treated on the package;
  3. The invalidity wholly or in part

Article 11 - Delivery and execution

  • The entrepreneur will take the utmost care when receiving and carrying out orders for products and assessing applications for services.
  • The place of delivery is the address that the consumer has notified to the company.
  1. With due regard to what is stated in paragraph 4 of this article, the company will execute accepted orders at an accelerated rate, but not later than 30 days, unless consumers have agreed with a longer delivery period. If delivery is delayed, or if an order cannot be executed, or only partially, the consumer will receive a message within 30 days of placing the order. In that case, the consumer has the right to dissolve the agreement at no cost. The consumer is not entitled to compensation.
  2. All delivery terms are indicative. The stipulated time limits cannot be deducted from the consumer. Exceeding a time limit does not entitle the consumer to damages.
  • In case of dissolution in accordance with paragraph 3 of this article, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 14 days after dissolution.
  • If delivery of a ordered product proves impossible, the entrepreneur will make an effort to make a replacement article available. Delivery will be reported in a clear and understandable manner that a replacement article is delivered. For replacement items right of withdrawal cannot be excluded. The cost of any return shipping is at the expense of the entrepreneur.
  • The risk of damage and / or loss of products rests with the entrepreneur until the time of delivery to the consumer or a predetermined representative and known to the entrepreneur, unless explicitly agreed otherwise.

Article 12 - Payment

  1. Unless otherwise agreed, the amounts owed by the consumer shall be paid within 7 working days of commencement of the commencement of termination as referred to in Article 6, paragraph 1. In the event of an agreement to provide a service, these deadline after the consumer has received confirmation of the agreement.
  2. The consumer is obliged to notify the entrepreneur without delay of any incorrect or reported payment information.
  3. In the case of consumer default, the entrepreneur, subject to legal restrictions, has the right to charge the reasonable costs previously announced to the consumer.

Article 13 - Complaints

  1. The entrepreneur has a well-known complaints procedure and deals with the complaint in accordance with this complaint procedure.
  2. Complaints about the performance of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly, after the consumer has identified the defects.
  3. Complaints submitted to the entrepreneur shall be answered within 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will reply within 14 days with a notice of receipt and an indication when the consumer can expect a more comprehensive response.

Article 14 - Disputes

  1. Under agreements between the entrepreneur and the consumer to which these terms and conditions relate, only Dutch law applies. Even if the consumer is living abroad.
  2. The Vienna Sale Convention does not apply.

Article 15 - Additional or derogatory provisions

Additional or different provisions from these terms and conditions may not be in the consumer's interest and should be written in writing or in such a way that they can be stored by the consumer in an accessible manner on a sustainable data carrier.